Privacy Notice Required Content - File a Complaint, v1.0

Specifies requirements for part of the contents of the privacy notice for individuals. The privacy notice must contain a statement that individuals may complain to the organization and to the Secretary if they believe their privacy rights have been violated.

Assessment Step

1
Content of Notice (ContentofNotice)
Does the covered entity's privacy notice contain a statement that individuals may complain to the covered entity and to the Secretary if they believe their privacy rights have been violated, a brief description of how the individual may file a complaint with the covered entity, and a statement that the individual will not be retaliated against for filing a complaint?
Artifact
PrivacyNotice
Provide evidence (e.g. organizational policies, procedures, compliance/assessment reports, etc.), including the actual notice of privacy practices, that support the assessor's response to this assessment step.
The criteria apply to descriptions of uses and disclosures of protected health information in the privacy notice provided to individuals by the covered entity.


The following are exceptions to an individual's right to adequate notice of the uses and disclosures of PHI that may be made by the covered entity, and of the individual's rights and the covered entity's legal duties with respect to PHI:

  1. Group health plans that do not create or receive PHI other than summary health information (see Section 164.520(a)(2) for additional details); and
  2. An inmate does not have a right to notice under this section, and the requirements of this section do not apply to a correctional institution that is a covered entity.

Conformance Criteria (1)

Include Required Content
The covered entity's privacy notice must contain a statement that individuals may complain to the covered entity and to the Secretary if they believe their privacy rights have been violated, a brief description of how the individual may file a complaint with the covered entity, and a statement that the individual will not be retaliated against for filing a complaint.
Citation
HIPAA-Privacy-Rule
45 CFR Section 164.520(b)(1)(vi)